Savannah White Bookcase

When will my order arrive?

Each product on our site shows estimated delivery timescales. In most cases, beds and furniture is shipped within 4-6 weeks, mattresses and bed accessories (such as ladders & safety barriers) are shipped within 7-10 days and bedding and bedroom furnishings are shipped the next working day. In regards to bed and furniture orders, we will get in touch around 3-4 weeks after your order is placed, to arrange a delivery date and approximate time for our team to deliver and assemble your furniture. We will not ship any goods until we have spoken to you about the delivery.

How much will my delivery cost?

Our standard delivery for most areas of Mainland UK is £35 for all orders under £500. On orders with a value of £500+ delivery is made free of charge. We do not deliver to non-mainland UK destinations at this time. Delivery to outlying areas of Mainland UK are price on application. All prices include VAT.

What is included in the delivery fee?

We send a two man team with the vast majority of furniture deliveries. Our team unload & distribute all ordered items/parts into the room of your choice and will assemble beds free of charge. Furniture items such as wardrobes, desks and chests of drawers are all delivered ready assembled & carried into the room of your choice. It is a customer's responsibility to check that furniture will fit both in the room once assembled/ready assembled & also whilst being carried through your property from our vehicle to the room in question.

Can I request a slot or Weekend delivery?

As a small/medium sized family business we are only able to deliver on Weekdays at present. Though we cannot commit to specific delivery date requests, should you prefer delivery on certain days of the week (I.e. Wed, Thurs & Fri), please let our team know when or shortly after placing your order and our scheduling team will do their best to accommodate your request.

What else do I need to do?

Customer's need to provide access to their property at the pre-arranged time/date. Failed deliveries will incur a redelivery charge.

Customer's need to ensure adequate and safe parking is available for the delivery vehicle (3.5T box van) for the duration of the delivery/assembly.

It is a customer's responsibility to check that furniture will fit both in the room once assembled/ready assembled & also whilst being carried through your property from our vehicle to the room in question.